2. Order
Acknowledgment
All orders
are subject to our acceptance and will be acknowledged via fax, within two
(2) working days from receipt.
3.
Paper Proofs / eProofs
A paper
proof will be sent at no extra charge via fax, together with an order
acknowledgment; additional paper proofs
will be billed at $12.50 (v) each. On orders with TIP®
printing, an eProofSM will also be
sent; additional eProofSM will be billed @ $25 (v) each.
4. Pre-production
Proofs and Spec Samples
All pre-production proofs, when specified as part of the
production order, will be billed at $45 (v) plus
the order cost of the item in addition to the normal production costs and
charges.
A spec sample order will be treated as a production order for one piece,
with all the normal setup charges applied; the unit cost will be billed at
the listed minimum quantity cost (r).
5.
Random
Samples
All evaluation samples are charged at end quantity pricing
(r) plus shipping, on a 30-day debit memo. Credit for samples,
excluding shipping charge, will be issued only if they are returned in good
and resalable conditions within 30 days.
6. Imprint Colors
For
silkscreen process, we will print as close to any Pantone "C" spot color as
possible without incurring a charge; for an exact
PMS spot color match, add $25 (v) per color. For multi/full-Color TIP®
Process, exact PMS color match is not available.
7. Normal Production
Leadtime and Rush Services
CLOCKS, CALCULATORS and DIGITAL
WATCHES
Normal Leadtime:
2 to 3 weeks
after order approval.
Standard Rush (within 6 working days after approval): add 25% (v) of invoice amount excluding shipping
charge.
Super Rush (within 3 working days after approval): add 50% (v) of invoice amount excluding shipping
charges.
WATCHES (excluding Digital
Watches)
Normal Leadtime:
3 to 4
weeks
after order approval.
Standard Rush (within 2 weeks after approval): $3 (v) per watch.
Super Rush (within 1 week after approval): $5 (v) per watch.
Note: Due to production
capacity and scheduling limitations, please check with us before placing
rush order.
8. Less-Than-Minimum Quantity
For orders
with a quantity less than the listed minimum quantity, the listed minimum
quantity cost (r) will be applied, with a less-than-minimum (LTM) charge of $25
(v)
added. The absolute minimum order quantity is half of the listed
minimum quantity.
Note: Men's and ladies'
watches of the same style are considered separate models and are subjected
to LTM charge separately.
9.
Repeat Orders
On Silkscreen process, there will be a repeat order setup charge of $30
(v) per color/location for re-orders placed within 12 months of the original order for
the same item and imprint. For re-orders placed more than 12
months from the last exact order, new setup charges will apply.
On multi/full-Color TIP®
Process, there will be a repeat order setup charge of $45 (v) per
artwork for re-orders placed within 24 months of the original order for
the same item and imprint. For re-orders placed more than 24 months from the last exact order, new
tooling setup charges will apply.
10. Shipment Acceptance
The customer shall inspect all goods immediately upon receipt of
shipment, and shall provide written notice within 15 calendar days from
the date of goods receipt of any
non-conformity to the order; no claims will be considered or honored after
the 15-day period.
11. Packaging
All products
are individually gift packaged unless stated otherwise.
12. Warranty
All of our
analog quartz watches are covered by a limited warranty of three years;
all other products are covered by a limited warranty of one year. The
limited warranty covers defective materials and workmanship only, and does
not include wear-and-tear, battery or damage due to mis-use/abuse.
13.
Shipping Method
All orders are shipped FOB factory, New Jersey. Standard shipping is
by "Fedex Express Saver" service or by ground service from a common
carrier of our choice unless otherwise
specified. Prepaid shipping and insurance charges are added to the
invoice.
14.
Split
Destination
Available at
an additional cost of $5 (V) per address plus shipping charges.
15. Payment
Terms
Net 30 days
for credit-approved accounts; deposits or prepayments are required on all new accounts
and non credit-approved accounts.
16. Over-run/Under-run
Our policy
is to ship exact quantities. However, we reserve the right to over- or
under-ship up to 5% of the quantity ordered
17. Product Availability And
Changes
All products are generally available but may change due to changing conditions in international manufacturing and importation.
All orders are subject to availability of stock on-hand,
and will be confirmed in our order acknowledgment.
18.
Price
Changes
We will take all efforts to maintain published prices.
However, due to
various factors, such as material cost and currency exchange fluctuations, prices and production charges are
subject to change without advanced notice. All prices in orders
submitted are not binding
unless confirmed in our order acknowledgments.
19.
Government Regulatory Delay Disclaimer
All imported shipments have to clear US Customs and Homeland Security inspections. We do allow for this in our
leadtime; however, we will not be responsible for late shipping
resulting from regulatory delays or any other conditions beyond our
reasonable control.
20.
Cancellations And
Returns
All orders
are binding and cannot be canceled without our written authorization.
For cancellation of an order in
process, the customer will be responsible for all the expenses incurred on
the order up to the point of our acceptance in writing of the
cancellation. Minimum order cancellation charge is $25 (v).
All shipments are to be inspected within 15 days of receipt; any dispute
or claim regarding the shipment has to be brought forth within this 15-day
period after which no return or adjustment will be considered.
21. Transit Damage Claims
All claims resulting from merchandise damaged in transit will be the
responsibility of and will be filed by the consignee.
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